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martyn battle
★★★★★
6 months ago
Recently wanted to upgrade a log burner and sought advice from Michael at Hotbox. Decided to go ahead and from the start the whole experience was good. … More The team arrived on the stated date and were very tidy workers. The result was that we now have a very efficient log burner which is far more economical than the old one. The installers (Chris and Lewis ) were great workers, and kept us informed of what they were doing during the installation .
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Chloe Dolphin
★★★★★
7 months ago
The Hot Box team installed a Hobbit Stove for me earlier this week and I am absolutely thrilled with the results. Michael communicated promptly with me … More right from my initial enquiry through to the survey and installation date, taking care to ensure that all the details were correct.
On the day of installation, Chris and Lewis carried out the work and did a fantastic job – they arrived on time, took care to protect my home before starting and carried out the work in a careful, tidy and professional manner. The stove looks brilliant and like it's always been there. I can't wait to start using it and will be recommending Hot Box Stoves Ltd to all my friends and family.
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Alex Ritchie
★★★★★
7 months ago
Chris and Lewis turned up on time and were absolutely fantastic. Chris's attention to detail was superb, both were very polite & friendly and … More they left my house spotless.
Getting in touch with the office was sometimes hard as they are very busy but this is the only slight negative. I'm very very happy with the stove and would highly recommend them and in particular Chris and Lewis. Thank you guys.
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Mike H
★★★★★
9 months ago
A pleasure to deal with Hot Box throughout. Hassle-free 'chat' communications – always answered promptly by Michael, easy booking of survey, … More an earlier-than-expected date given for a two-day install, the team (Chris and Lewis) turned up as promised and with good humour, enthusiasm and evident skill, aided with coffee, created a suitable recess despite some 'builders horrors' unearthed when they removed the old fireplace. The Aspects 5 installed is just what we sought and the completed plastered recess-creation job, now ready for painting, is excellently finished off. Great care re dust suppression/carpet protection taken throughout. Certainly recommended. (Neighbours still talk of the impressive cherry-picker used to fit the flue down the chimney!)
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Lucy Potter
★★★★★
a year ago
Absolutely 100% satisfied with the whole experience from Hot Box Stoves, from the initial consultation to the final product. Highly recommend the service. … More They were clear with the process and went the extra mile by attaching the fire proof surround to fit with the fireplace! Awesome 👌 So easy to use every house should have one! Thank you